TERMS & CONDITIONS

UPDATED TERMS & CONDITIONS

Effective Date: February, 2026

11. Acceptance of Terms

By accessing or using SARI Cloud, you agree to be legally bound by these Terms & Conditions. If you do not agree with these terms, you must not use the platform.

2. Platform Description

SARI Cloud is an online task marketplace that connects task posters (“Clients”) with taskers (“Service Providers”).

SARI Cloud provides the digital infrastructure only and is not directly involved in task execution.

3. Account Registration & Subscription Plans

To access task bidding and platform benefits, users must activate their account by selecting one of the available subscription plans.

Available Plans

🔹 Basic Plan — KES 70 (One-Time Fee)

Tasks paying up to KES 200
15 bids per 24 hours
Withdrawal processing within 72 hours
Access to tasks within Kenya only

🔹 Standard Plan — KES 100 (One-Time Fee)

Tasks paying up to KES 1,000
30 bids per 24 hours
Withdrawal processing within 12 hours
Fast customer support
Access to tasks within Africa

🔹 Premium Plan — KES 150 (One-Time Fee)

Tasks paying KES 2,000 and above
50 bids per 24 hours
Withdrawal processing within minutes
Faster priority customer support
Access to tasks worldwide
Access to downloadable training resources

4. Activation Fee Policy

Activation fees are one-time payments per selected plan.
Activation does NOT guarantee task allocation.
Activation does NOT guarantee earnings.
Access is based on competition, skills, and availability of tasks.
Activation fees are strictly non-refundable (see Refund Policy).

Users may upgrade their plan by paying the applicable upgrade fee.

5. Task Budget Restrictions

Users may only apply to tasks within their plan limits:

Basic users cannot apply to tasks above KES 200.
Standard users cannot apply to tasks above KES 1,000.
Premium users may apply to all tasks.

The system automatically restricts access to tasks exceeding a user’s plan.

6. Regional Access Restrictions

Basic: Kenya only
Standard: Africa only
Premium: Worldwide

Users cannot apply for tasks outside their permitted region unless they upgrade.

7. Daily Bid Limits

Each plan includes a daily bid limit:

Basic: 15 bids per 24 hours
Standard: 30 bids per 24 hours
Premium: 50 bids per 24 hours

Attempting to bypass limits may result in suspension.

8. Task Posting & Deposit Requirement

Task posters must deposit the full task budget before publishing a task.

Minimum task budget: KES 200
Deposits are processed via M-PESA STK Push.
Tasks are only visible after deposit confirmation.
This ensures taskers are protected and guaranteed payment availability.

9. Payments & Withdrawals

Earnings are credited only after task approval.
Withdrawals are processed according to plan level timelines.
SARI Cloud may deduct service fees where applicable.
Payment processing times depend on financial providers (e.g., M-PESA).

10. No Guarantee of Tasks or Earnings

SARI Cloud does NOT guarantee:

Selection for tasks
Continuous task availability
Minimum income
Specific earning levels

Users compete based on skill, performance, and availability.

11. User Responsibilities

Users must:

Provide accurate information
Maintain account security
Avoid fraud or manipulation
Respect other users
Follow all platform rules

Violation may result in suspension without refund.

12. Account Suspension

Accounts may be suspended or terminated for:

Fraudulent activity
Abuse of bidding system
Harassment
Policy violations
Attempting to bypass plan restrictions

Activation fees remain non-refundable.

13. Training Resources (Premium Only)

Premium users receive access to downloadable training materials.
These materials:

Are for personal use only
May not be redistributed
Remain property of SARI Cloud

14. Limitation of Liability

SARI Cloud is not liable for:

Failure to receive tasks
Income expectations not met
Disputes between users
Loss of business opportunity
Payment provider delays

Users agree to use the platform at their own discretion.

SARI CLOUD